2025 NEWEST SALESFORCE-ASSOCIATE–100% FREE RELIABLE EXAM SIMULATIONS | SALESFORCE-ASSOCIATE EXAM OUTLINE

2025 Newest Salesforce-Associate–100% Free Reliable Exam Simulations | Salesforce-Associate Exam Outline

2025 Newest Salesforce-Associate–100% Free Reliable Exam Simulations | Salesforce-Associate Exam Outline

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Preparing for the Salesforce-Associate exam requires a significant amount of time and effort, but the rewards are well worth it. A Salesforce Certified Associate certification can help you advance your career, increase your earning potential, and open up new opportunities in the field of Salesforce administration and development. Whether you are just starting out in your career or looking to take your skills to the next level, the Salesforce-Associate exam is a great way to demonstrate your expertise and stand out in a crowded job market.

Salesforce-Associate Certification Exam, also known as the Salesforce Certified Associate exam, is designed for individuals who want to demonstrate their proficiency in using Salesforce applications. Salesforce-Associate Exam measures a candidate's ability to navigate the Salesforce platform, customize and configure Salesforce features, and troubleshoot common issues.

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Salesforce is a leading customer relationship management (CRM) software that helps businesses manage their customer interactions and streamline their sales processes. The Salesforce platform offers a wide range of tools and features that enable businesses to automate their sales, marketing, customer service, and analytics. Salesforce certification is an excellent way for professionals to validate their skills and knowledge of the Salesforce platform. The Salesforce-Associate (Salesforce Certified Associate) exam is an entry-level certification that tests foundational knowledge of the Salesforce platform.

Salesforce Certified Associate Sample Questions (Q60-Q65):

NEW QUESTION # 60
91A Salesforce associate is asked to review all the objects within their company's instance. They also need to identify which are custom objects.
Where should the associate go to see this information?

  • A. Global Search
  • B. App Launcher
  • C. Object Manager

Answer: B

Explanation:
The Object Manager is where the associate should go to see the information about all the objects within their company's instance and identify which are custom objects. The Object Manager allows the user to view and manage the metadata of standard and custom objects in Salesforce, such as fields, page layouts, record types, buttons, and actions. The Object Manager can be accessed by clicking the Setup icon in the header, then clicking Object Manager. The custom objects are indicated by a blue icon with a white asterisk, while the standard objects are indicated by a gray icon with a white letter. The App Launcher is where the user can access all the apps and objects in Salesforce, such as Sales, Service, Marketing, and so on. The App Launcher does not show the information about the objects, such as fields, page layouts, or record types. The Global Search is where the user can search for records across multiple objects and fields using keywords or phrases.
The Global Search does not show the information about the objects, but only the records that match the search criteria.


NEW QUESTION # 61
A Salesforce standard profile end user is looking for specific information on an Opportunity record page. They are overwhelmed by the required scrolling to see the page.
What should the user do to simplify the page to see only what they want?

  • A. Change page layout assignment.
  • B. Remove activities.
  • C. Collapse detail sections.

Answer: C


NEW QUESTION # 62
Get Cloudy Consulting wants to group its contacts by region. On most records, this text field is blank or misspelled.
Which action is recommended to ensure there is correct data for this field?

  • A. Create a validation rule to enforce correct spelling.
  • B. Convert the Region field to a picklist field.
  • C. Email users a list of region names with correct spelling.

Answer: B

Explanation:
Explanation
Converting the Region field to a picklist field is the recommended action to ensure there is correct data for this field. A picklist field allows the user to select a value from a predefined list of values, which ensures data consistency and accuracy. For example, the Region field could have values such as North America, Europe, Asia, and so on. Creating a validation rule to enforce correct spelling would not work, because it would not prevent the field from being blank, and it would not account for different spellings or variations of the same region. Emailing users a list of region names with correct spelling would not work, because it would rely on the users to manually enter the correct values, which is prone to human error and inconsistency.


NEW QUESTION # 63
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complaints can be logged through a web from and email.
Which Salesforce solution should GCC use?

  • A. Commerce Cloud
  • B. Experience Cloud
  • C. Service cloud

Answer: C

Explanation:
The Salesforce solution that GCC should use for customer service where complaints can be logged through a web form and email is Service Cloud. Service Cloud is a product that helps companies deliver fast and personalized customer service across multiple channels, such as phone, email, web, chat, and social media. Service Cloud allows GCC to create cases from web forms and emails, assign them to agents, track their status, and resolve them efficiently


NEW QUESTION # 64
Get Cloudy Consulting wants to implement an AI Agent with Agentforce.
What is a feature of Agents?

  • A. Data retention
  • B. Toxicity detection
  • C. Hallucination prevention

Answer: C

Explanation:
Agentforce, part of Salesforce's Einstein AI-powered tools, incorporates advanced AI models to enhance customer interactions while maintaining data integrity. A key feature of AI Agents in Salesforce is Hallucination prevention, which ensures AI-generated responses are accurate and grounded in factual data from the system. This prevents the AI from fabricating irrelevant or incorrect information.
* B. Toxicity detection: While it is an important AI feature in some systems, Salesforce Agentforce does not explicitly highlight toxicity detection as a feature.
* C. Data retention: This refers to how data is stored and managed but is not a feature specific to AI Agents.
References from Salesforce Documentation:
* Salesforce AI Overview
* Einstein AI Features


NEW QUESTION # 65
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